Assistance with gardening delights tenants
Last year, our Garden Assistance Scheme, which runs from March to November, enhanced its service to elderly and vulnerable tenants – and did so under budget.
The blossoming partnership between City of York Council and ground maintenance specialists Oakdale included six grass cuts, lawn edging and, for the first time, weed killing.
“Despite delays due to unseasonable weather, the service provided by Oakdale in 2015 excelled, with feedback from customer surveys satisfied in the service increased from 92% to 94%. The number of complaints also fell,” said Peter Holt, Housing Assistant Team Leader.
Discussions are underway about further enhancements to the service in 2016.
“Highly recommended. Always cheerful and polite.”
“Good service, well done to the gardener.”
“Friendly gardeners - very pleased, thank you.”
“Excellent workers. These gardeners are most polite and well mannered. A nice change.”
“I would like to thank Oakdale Ltd for the professional job they undertook when removing a large Horse chestnut tree from my back garden.
The crew never stopped working from the minute they arrived and caused no collateral damage which was amazing given the size of the tree and it's location.
I have no hesitation in recommending them to others.
Mr. G. Culley.
Yet again another great job from the lads from Oakdale (NE) Limited. This is why we keep having them back! Efficient and experienced. They work solidly from the moment they arrive. They keep you updated about the job and how it is progressing. When finished they always make a good job of clearing up. Great lads, very personable. Would recommend the company to anyone thinking about having work done in their garden.
Today two of your staff carried out work at the back of my property on the Highways Dept site in West Ayton, Scarborough (as previously discussed and arranged).
I found the guys to be professional, friendly and courteous, so refreshing in this day and age. The work was done with no fuss and totally to my satisfaction.
Mr K Plumb.
In My Garden
Your team removed a tree from my garden, pruned another tree and a hedge.
The two lads were courteous, hard working and on completion tidied up very well.
They regularly checked that the work was satisfactory
I would have no hesitation in recommending your firm.
Thank you to you and your team for a job well done.
Oakdale Tree surgeons
Today my trees were pollarded.
The two lads were pleasant, worked hard and cleared up well.
The one cutting was knowledgeable about his craft.
I would have no hesitation in recommending your firm to others wishing their trees cut.
Thank you for a job well done.
G. M. Bartram.
Oakdale Ltd , Tree Surgeons, North Yorkshire Highways
A Spot on service a credit to the industry, always available at short notice, very courteous, and professional.
Will definitely be using again in future and recommending your services to others.
SA MOON [ Highways ].
Tree Management works Tree surgery on College Campus.
Good morning Iain
I am very pleased with the works carried out to our trees. The team were working in a safe manner, were open to my suggestions and were clearing up any mess left as they progressed when I visited campus (unannounced) to check the progress of various ongoing projects.
The campus looks a lot tidier as a resul
Prior Pursglove College.
Storm Damage fallen trees Blocking the Road.
Dear Madam / Sir
This email is to express our appreciation for the great job done by your two experts, when dealing with a fallen tree near the village of Staintondale, last Saturday 13th July 2013.
At some time early on Saturday morning a large oak tree had fallen from a neighbour's property, across the road from Cloughton to Ravenscar. The oak tree, together with a large portion of an elm tree, had fallen onto our lands and property and had completely blocked the road. The situation was made worse by the fact that the where the tree fell was onto a narrow road bridge with a steep drop below it (down to a stream that runs through our garden).
We notified our neighbours and we believe the North Yorkshire Highways' department was called at about 0730hrs; your operatives arrived very promptly after your company had then been notified.
Your two colleagues worked with great skill and diligence under difficult circumstances (a massive tree to deal with; complaining motorists putting pressure on them to clear the road, extremely high temperatures). They co-operated very well with the Highways' staff and got the road cleared far more quickly than any of us thought possible. Throughout, both of them were extremely safety-minded, courteous and helpful.
The attached photographs do not really do justice to the size of the problem they had to deal with but we hope that they give you some idea of the extent of the road blockage.
Thank you again
Doctors Terri Kelly and John Morrison
"It was an absolute pleasure working with you and such a professional organisation. I look forward to working together in the future."
Mr Jim Croft Associate Director ( Heritage ).
Tree Surgery works at our home.
"Thankyou for making A fantastic job of my trees It looks like something out of a magazine, I Will definitely recommend your company.
The Lads that did my job were very polite & kept asking if I was happy during and at the end of what they were doing, before they left they cleared up. You would never know they had been & made sure I was totally happy before they left.
What a fantastic job thankyou ".
"Iain & his company have been working alongside the Grounds maintenance section of the Fabrick Housing Group for the past three years and are our nominated trees services supplier since April 2012 with an award of a current three year + One + One contract.
During this time, Oakdale (NE) Ltd has always delivered a superior service with an exceptional professional and positive attitude.
We comfortably take and follow their advise and knowledge in all aspects of required arboricultural works, we rely on Oakdale (NE) Ltd for guidance on specific legislation facts relating to Trees, TPO , Conservation guidance in the urban setting.
Their experienced and professional attitude has been backed up by their quality to undertake and execute a service second to none.Due to the above, I would certainly recommend their services to any business requiring a dedicated arboricultural service delivery."
Tree removal works
"Thankyou for the service so far provided and can I add that the quality & response has been of the highest order , with no complaints whatsoever. I am highly delighted & look forward to a long working relationship".
Tree maintenance, Churchyard, Church
"I was delighted with the way the job was carried out . Your men worked very hard & tidied up - excellent"
Rt Rev Monsignor Hogan.
Tree Work / Tree surgeons
"The works were carried out when asked, in line with the agreed timescale,within budget, to our specification and satisfaction"
On behalf of his Lordship
Woodland & Housing scheme Tree Works
"You undertook to survey with a view to identify, remove poor or damaged trees & clear undergrowth. your staff were very professional & helpful Our tenants & staff are very pleased with the appearance of the area"
D Bowen Housing officer.
Tree works @ our home
"May I commend you & your staff on the level of service. Every aspect of the required work has been conducted with the highest level of professionalism your explanation of how the works would be carried out was clear & concise. We were impressed that you even arrived on time. Your team worked efficiently with minimum disruption to the local people, the job was carried out obviously with safety in mind & the site was left exceptionally clean & tidy"
Mr & Mrs Farrell.
Private tree works
"Thanks very much for dealing with the dangerous tree in our garden"
Denise & family.
Regeneration works - Tree works & remedial reinstatement
"Im very happy with the work - its certainly totally transformed the garden. So sincere thanks to both yourself and all your lads. They did a tremendous amount of hard work".
Mike Campbell Support and Technical Officer
Council Officer response
"I wish to convey my thanks for a very efficient , professional, caring and quick service, I would recommend them anytime".
Mrs. R walker
Council Borough officer
"I would like to comment on this authorities appraisal of the company's standard of work which is first class, during the last eight years we have not received any complaints. Their understanding of TPO and conservation work is excellent and knowledge and co-operation with our planning colleagues is held in high esteem".
for Director of neighbourhood services
3 year Contract tree works Re: Oakdale (NE) Ltd.
Iain and his company have been connected to the Environmental Services
I have had the good fortune to employ Oakdale as a contractor for the past 6 years, bringing them into the Vale / Erimus contract. Prior to this, Oakdale undertook the tree works shrub maintenance plan and landscaping at Coast & Country housing another social housing provider and still do.
I fully endorse their work professionalism and service ethic; they are always on time with very competitive quotations and go on to provide a first class service.
Nothing is too much for this Company, being one of, if not the strongest competitor in this area, having a vast knowledge and a hefty amount of equipment to undertake and deliver at a very high level. This company is certainly leading the field in its expertise of tree and landscaping works.